ERROR 301

[O0bad]

i have blue screen that i have issue on my smart hard disk 301 my laptop HP Victus 2050 144hz MY LAP IS BRAND NEW and sadly & expired warranty wht i should do now 

[VikramTheGreat]

Hi @O0bad,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it is to see a SMART Hard Disk Error 301 on a brand-new HP Victus 2050 144Hz laptop, especially when the warranty has already expired. Let me guide you with a few HP steps to move forward.

Immediate Steps You Should Take

1. Back Up Your Data Immediately
   • If your laptop still boots into Windows, use File History or any backup tool to save your important files to an external drive.
      
2. Run HP Hardware Diagnostics
   • Restart your laptop and press Esc repeatedly during startup.
   • Press F2 to enter HP PC Hardware Diagnostics UEFI.
   • Go to Component Tests > Storage > Quick Test.
   • If Quick Test passes, run the Extensive Test (includes SMART Check, Short DST, Long DST).
   • HP PCs - SMART hard disk error 301, 302, 309, 30A, 30B, 30C, 3F1, 3F2 | HP® Support
      
3. Note Down the Failure ID
   • If any test fails, you’ll get a 24-digit Failure ID. Save this code, it’s crucial for support or repair.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat