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HP Recommended
HP Omen 15-ce008nq
Microsoft Windows 10 (64-bit)

Hello there!

 

I will get right to the point and I hope I will get a fast reply because this is my last day of warranty. So recently I figured out that my laptop gives me electrical shocks on the left-bottom side of the keyboard (where I rest my arm) every time I plug in the charger and it also has a weird beeping sound whenever is charging. I have read the forums and most probably it's because of my charger (I have a two pin plug (so I don't have the third for earthing). I have two questions: 1. is it possible to get a new charger from HP? (last day of warranty): 2. If I will keep on with this charger will it harm my hardware and in the future even destroy my laptop? Thank you very much!

1 REPLY 1
HP Recommended

@briinZ

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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