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HP Recommended
EliteBook 2170p
Microsoft Windows 10 (64-bit)

Hi! I bought an used EliteBook 2170p for simple task at off-leased laptops outlet and find it's 4GB memory not sufficient. Here is exact link to the shop (its in Polish but I guess names of parts are obvious): https://scrascom.pl/laptop-hp-elitebook-2170p-i5-4gb-120gb-ssd-intelhd-windows-10

 

As I have read, this laptop does accept both PC3-12800 and 10600. How can I check, which one I have on board already? 

Having purchased another 4GB chip, how can I make it work dual channel - as this should be faster solution?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I have zipped up and attached a free utility below that should provide a great deal of information regarding the memory installed.

 

Your model should take PC3-12800 (1600 MHZ) memory for best performance.

 

The  i5-3427U processor can run the memory at 1600 MHz, so don't buy 1333 MHz memory.

 

Here is the link to the crucial memory report for your model.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/elitebook-2170p

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I have zipped up and attached a free utility below that should provide a great deal of information regarding the memory installed.

 

Your model should take PC3-12800 (1600 MHZ) memory for best performance.

 

The  i5-3427U processor can run the memory at 1600 MHz, so don't buy 1333 MHz memory.

 

Here is the link to the crucial memory report for your model.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/elitebook-2170p

HP Recommended

Thank you very much. This should work for me.

HP Recommended

You're very welcome.

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