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‎07-21-2025 11:45 PM

HP Recommended
Product: HP EliteBook 630 13.3 inch G11 Notebook PC (900X4AV)
Operating System: Microsoft Windows 11

Hello there,

 

I have an EliteBook 630 G11 laptop. ad have been facing some issues with the charger.

I work in an office and have a 45W charger at my desk with a dc to USB-C convertor.

 

For the past week it stopped working. I have been Swapping the convertor and the 45W charger to a new one and still no luck. The only thing that's working is swapping the charger to a 65W with a convertor. 

 

Is there any reason for that? The manual says a 45W can be used. 

 

The problem happens even with nothing being done on the computer. And I have tried to update my laptop to the latest firmware.  

 

Thank you so much for your help.

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