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- Elitebook 840 G1: replace mic-only module with webcam/mic mo...
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10-01-2020 10:29 AM - edited 10-01-2020 10:38 AM
Customer brought me an Elitebook 840 G1, complaining that she could never get the webcam to work.
After removing the screen bezel, I discovered the reason why: there is no webcam; this computer came equipped with the "mic-only" module.
Am I correct in assuming that I should be able to just replace it with the correct webcam/mic combo module for this model, and that will give her a functioning webcam? Both modules appear to have the same number of pins on the cable connector.
One other complication: the screen bezel has the usual webcam port/hole at the top center (which is why the customer always assumed it had a webcam), but the port is opaque/black. See photo below. Is it possible that HP just slapped a black sticker or adhesive cover over that port on the mic-only models? I'm reluctant to try to remove it with an x-acto knife - don't wanna scratch the glass or something.
Any advice or suggestions are much appreciated.
10-01-2020 11:21 AM - edited 10-01-2020 12:46 PM
Updates:
Yup, HP just slapped a little black adhesive disk over the bezel's webcam port on non-webcam models. I was able to carefully remove it using an x-acto knife.
Since I haven't gotten any replies, I just went ahead and ordered a webcam/mic combo module. Used ones are cheap enough. I'll install it and post the results here.