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‎08-02-2022 07:00 AM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have a HP EliteBook 840 G3. I recently got a non-HP USB-C doc for another laptop. I tried plugging the dock into the USB-C port on my EliteBook but I couldn't get the monitors attached to the dock to display anything. Is there something I need to install to get this to work or does the 840 G3 not support USB-C docks?

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2 REPLIES 2

‎08-02-2022 12:54 PM

HP Recommended

@JohnEnglish 

 

What is your dock ? Please check the following document

 

               https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

Regards.

BH
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‎08-03-2022 06:28 AM - edited ‎08-03-2022 06:29 AM

HP Recommended

@Banhien

 

As I mentioned in the original post, it is a non-HP dock. It's a Dell WD19 USB-C dock.

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