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‎10-14-2019 10:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an Elitebook 840 G3 and a 2013 monitor dock. I have two external 27" monitors (1 HP with HDMI and 1 Vizio with old style HDMI and VGA). I want to  work off the dual monitors with my laptop closed. I thought it would be as simple as connecting both to the dock, but only the VGA vizio is showing up.

 

Any help would be appreciated. I've searched the forums but not making much sense of the responses (sorry).

 

Thanks in advance.

1 person had the same question
1 REPLY 1

‎10-14-2019 12:56 PM

HP Recommended

Hey I fixed it myself. I was getting my HDMI and display ports confused plus I hadn't fully plugged in the display port for the nonfunctioning monitor. Once that was done, the Elitebook picked up everything as it was supposed to.

 

So 1 monitor on VGA and the other on the display port hooked into the dock. Wish everything was that simple

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