• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎07-12-2025 01:42 AM

HP Recommended
Product: HP Spectre x360 - 13-ap0011nb
Operating System: Microsoft Windows 11

I recently had some updates installed automatically.

After this, when turning off my computer, the fan blows really loudly and doesn't stop to do so untill my battery is completely drained. The device also seems to heat up while powered off.

Weirdly, the fan blows much quiter when the computer is actually turned on.

 

Things I've tried without success:

  1. turned off the fast power-up option 
  2. uninstall the updates, reboot computer
  3. perform a hard reset (multiple times)
  4. reset bios settings (since I couldn't find the fan settings to put them on PWM instead of DC, which I read could help - haven't found this option though) 

What else can I try? I'm fairly desperate because this means I cannot use my computer without a power cord since it overheats + drains the battery when I turn it off.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.