Envy 13 Video Output

[Phoenix137]

I'm looking to connect my laptop - a HP ENVY13-ab002na, to two displays if possible. On the product spec I see that aside from the HDMI port, there are these USB connections:

2 USB 3.1 Gen 1 (1 HP Sleep and Charge)

1 USB 3.1 Type-C™ Gen 1

I've run recent updates of the BIOS and Windows etc.

Having tried to use a USB C to HDMI adapter, I get a "Display connection might be limited" message and on Device Manager a Billboard Device can be found under USB.

Does anyone know if any of these ports can be used for a connection to another monitor via a HDMI adapter of some sort?

Thanks!

[Huffer · Accepted solution]

The USB-C is basic: data only. It carries no built in video signal. If you want to use more than one external monitor you need a dock/port replicator with DisplayLink capability. That means it can do video output over a standard USB data connection; either type C or type A. Lots of them on the market but they tend to be a little bigger and more expensive than others. You need something like this in other words:

https://www.amazon.co.uk/QGeeM-Delivery-Compatible-Thunderbolt-Chromebook/dp/B07WYD88M6/ref=sr_1_5?c...

Post back with any more questions and please accept as solution if this is the info you needed.