• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-18-2019 01:55 PM

HP Recommended
Product: 13-aq0011ms
Operating System: Microsoft Windows 10 (64-bit)

I am wondering what my upgrade options are for my 13-aq0011ms. Is the RAM upgradable?  Pretty sure I can drop a larger M.2 NVME in: anything there I should be looking for on the new SSD?  Thanks 

2 REPLIES 2

‎12-18-2019 02:42 PM - edited ‎12-18-2019 02:44 PM

HP Recommended

Service Manual:

 

Manual 

 

As you can see, RAM is onboard (soldered) so no upgrade is possible. The M.2 SSD is the only kind of mass storage it can take and it is compatible with PCIe/NVME 2280 SSD modules. Samsung 970 Evo Plus is my best advice. 

 

https://www.amazon.com.au/Samsung-970-EVO-1TB-MZ-V7E1T0BW/dp/B07BN217QG/ref=sr_1_1?keywords=Samsung+...

 

Post back with any other questions and please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No

‎12-18-2019 02:43 PM

HP Recommended

@Bolly2007 

 

Its specs:

 

   https://support.hp.com/au-en/document/c06308307

 

It has

 

  • 8 GB DDR4-2400 SDRAM (onboard)
  • 256 GB PCIe® NVMe™ M.2 SSD
  1. For RAM: you won't be able to do anything except buying new system board with 16GB of RAM (if available).
  2. For Storage: Yes for sure, you can install larger capacity SSD. Device Manager should tell you what it is. In theory you can buy any but for a peace of mind, please buy the same characteristics with the existing one but larger capacity.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.