• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Envy 13t
Microsoft Windows 10 (64-bit)

Hi, I have a question in regards to the SSD found in the Envy 13t. I have a 128 GB version. Problem is, I found that 32 GB is used even before I installed anything. Mind, this is brand new ou of box. Is this normal?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

ascalon

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about 32GB of your SSD already being used in Win10 and wanted to help.

 

Actually, considering that a big chunk of that is used by Win10 and by the Recovery information, that sounds about right.

 

You can see if there is some space to recover by using Disk Cleanup.  In the search area, enter "cleanmgr" (without the quotes), and when you see Disk Cleanup appear, right-click it and select Run as administrator.  You will get a popup window with a bunch of check boxes.  Check them all and let it run.  That will recover some of the space.

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

ascalon

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about 32GB of your SSD already being used in Win10 and wanted to help.

 

Actually, considering that a big chunk of that is used by Win10 and by the Recovery information, that sounds about right.

 

You can see if there is some space to recover by using Disk Cleanup.  In the search area, enter "cleanmgr" (without the quotes), and when you see Disk Cleanup appear, right-click it and select Run as administrator.  You will get a popup window with a bunch of check boxes.  Check them all and let it run.  That will recover some of the space.

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.