Envy 15 running slow - Memory Upgrade?

[BobC2024]

I currently have 8 gb of ram.  System is running slow.  I have tried to remove startup applications that are not necessary.  I ran malware so the only thing that I am questioning is the RAM and the windows version (Win10 Home).  Can I expand my 8gb and if so any recommendation on the memory to buy?

Here are the specs:

Processor Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz 2.40 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor

Edition Windows 10 Home Version 22H2
Installed on ‎10/‎19/‎2020
OS build 19045.3803
Experience Windows Feature Experience Pack 1000.19053.1000.0

[Paul_Tikkanen]

Hi:

What is the full model number or product number of your notebook?

Use this guide to find that information.

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

[BobC2024]

The Product number is E1P04AV 

[Paul_Tikkanen]

Below is the link to the service manual for your notebook.

c03943414.pdf (hp.com)

Chapter 1 has the memory upgrade information.

Your notebook has two memory slots and can support up to 2 x 8 GB of DDR3L-1600 memory.

If your notebook has a single 8 GB memory chip, this one should work in the empty slot:

Amazon.com: 8GB, 204-pin SODIMM, DDR3 PC3-12800, : Everything Else

If it has 2 x 4 GB of memory in order to max out the memory, you will have to remove both chips and install 2 x 8 GB of the above 8 GB chips.

[BobC2024]

Thank you for the response.  Very helpful.  If I have one of the  2 slots filled with 8GB, should I buy two of the same memory modules or does it matter f they are different vendors as long as they are both DDR3L-1600?  

[Paul_Tikkanen · Accepted solution]

You're very welcome. 

If your notebook has a free memory slot, you can install the memory chip I posted and it should work fine with the one that HP installed. 

Another upgrade I recommend if you have not done so already, would be to replace the 2.5 " mechanical hard drive with a 2.5" solid state drive (SSD).

[BobC2024]

Received the memory upgrade today.  Question... do I need to update the BIOS?  I tried to get an update from HP and it says that the laptop model is not supported anymore.  I am also reading that I would be playing with danger if I tried to update the BIOS.  So before I add the memory , I wanted to ask.  (Envy 15 - Product number = E1P04AV)

[Paul_Tikkanen]

It shouldn't be necessary to update the BIOS to install additional memory.

Below is the link to the last BIOS update HP released for your notebook:

F.72

HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR) Software and Driver Details

[BobC2024]

You are awesome!  Thanks for your your guidance and help on this issue.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.