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‎12-27-2023 05:43 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W3AV)
Operating System: Microsoft Windows 11

The Hinge and Screen on my laptop are popping out - I'm afraid to open it anymore.  I want to fix it and see I can buy an extended warranty for it.  Does anyone know if the extended warranty will cover this?  I don't have time to sit on the phone and wait...  Thanks in advance!!

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2 REPLIES 2

‎12-27-2023 08:16 AM - edited ‎12-27-2023 08:17 AM

HP Recommended

Attempting to purchase a warranty for something that you know is not working is a dubious thing to do.

 

Just putting that out there.

 

I am surprised that someone would ask that in a public forum.

 

I hope that you understand that this is on the internet and anyone can read your question.

 

I suggest that  you just fix it.

 


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‎12-27-2023 09:21 AM

HP Recommended

I know it is dubious which is why i didn't immediately buy one - I just want to fix my laptop and the first thing HP does is try to sell you a warranty.  So was curious if anyone had tried to fix this through an extended warranty purchased after the initial warranty expired. 

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