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‎11-04-2020 12:53 AM

HP Recommended
Product: Envy 360 Ryzen 7 4700
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 360 Ryzen 7 4700 13.3 Laptop is around 8 months old. I am happy with it, but it runs very hot (always about 37-61 degrees Celsius. Under stress it can get as hot as 80 degrees or more. It does cool down fairly rapidly (fan speed increases), but ALWAYS runs around at least 35-40 degrees. The laptop is very clean, has a lot of airflow and is on a solid and stable surface. It that temperature normal?

1 REPLY 1

‎11-09-2020 02:36 PM

HP Recommended

@psGeorgeN

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, the temperatures you have mentioned are normal and there is nothing to worry about.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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