• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY Phoenix 810-160 Desktop PC (ENERGY STAR)

I would like to know the part number of memory ram for my desktop Envy Phoenix 810-160

3 REPLIES 3
HP Recommended

Below is the link to the parts list for your PC.

 

HP PartSurfer

 

Two different memory part numbers were used that appear to have exactly the same specs.

 

676695-150
Memory - 8GB, PC3-12800, CL11, dPC

 

698651-154
Memory - 8GB, PC3-12800, CL11, dPC

 

You should also be able to use an aftermarket memory chip such as this one:

 

Crucial RAM 8GB DDR3 1600 MHz CL11 Desktop Memory CT102464BD160B at Amazon.com

 

HP Recommended

Thank you Paul for your soon answer. My request is to upgrade the memory module of my PC from 16GM to the maximum of 32GB and I want to be sure to buy the correct part number. I apprecciate your support.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.