Envy X360 RAM upgrade from 6GB to 32GB

[Afamiii]

I have an Envy-X360 with the following spec (Processor AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 8.00 GB (5.88 GB usable), Device ID 50A7CDCE-7F74-4F7B-B1F8-972BF49A3BBE, Product ID 00325-81530-84650-AAOEM, System type 64-bit operating system, x64-based processor)

Can I upgrade it to 32 GB and if so, what do I need to buy for best performance, how many memory slots do I have?

Thanks for your help

Famiii

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the product specs for your notebook.

HP ENVY X360 - 13-ar0501sa Product Specifications | HP® Customer Support

According to the specs, it comes with 8 GB DDR4-2400 SDRAM (onboard) memory.

'Onboard' means the memory is an integral part of the motherboard and cannot be upgraded.

Below is the link to the service manual.

Maintenance and Service Guide HP ENVY x360 13 Convertible PCIMPORTANT! This document is intended for...

If you look at the list of motherboards in chapter 3, it shows that they come configured with either 8 GB or 16 GB of memory.

If you look at chapter 5, there is no procedure to remove or replace the memory.

[Afamiii]

Thanks for your reply. Though quite disappointing. Best regards. Famiii

[Paul_Tikkanen]

You're very welcome.