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HP Recommended
Envy TouchSmart 15-j102nx
Microsoft Windows 10 (64-bit)

My laptop sudenly has stopped working while I was working on my laptop. I thought it was from the AC but it wasn't, It eas from the motherboard. I have decided to order it online but I could not finde it's part numer (Motherboard's part number), Any Help?

 

 

Product Name: HP Envy TouchSmart 15-j102nx

 

 

Thanks in advance 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello shaima3mar,

 

Well, 741653-501 does state 750M:Capture.PNG

 

 

I actually did find that 720569-501 has the exact same specifications except that it excludes the part about discrete memory.

Capture.PNG

 

 

This is actually quite interesting in that one would normally assume that a computer with an NVIDIA graphics card would have discrete graphics but it seems like there's a difference... (Hopefully, I didn't get anything mixed up)

 

Anyhow, considering that on your computer's specifications page here, it states that there is 4 GB DDR3 dedicated, I would recommend getting 741653-501 with the discrete memory.

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

10 REPLIES 10
HP Recommended

Hello shaima3mar,

 

Your laptop model's motherboard should use the Intel HM87 chipset, the GeForce 750M graphics subsystem, and the Windows Standard operating system and therefore uses HP Spare part number 741653-501.

 

I found this on page 65 of your computer's Maintenance and Service Guide.

 

There seem to be many options on eBay such as this from a reputable seller.

 

Hope this answers your question,

Eddy

 

Hit the Accept as Solution if I solved your problem.
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I used to be an HP Expert. I no longer participate in this community.
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Hi kem579,
Thank you so much I really appreciate your effort🌸

But I have a question Is not the one with spare part number 720569-501?

Because 741653-501 is applicable with GeForce 840M graphics subsystem, not with 750M.

I really appreciate your work and help, thanks .

Best Regards,
Shaima

HP Recommended

Hello shaima3mar,

 

Well, 741653-501 does state 750M:Capture.PNG

 

 

I actually did find that 720569-501 has the exact same specifications except that it excludes the part about discrete memory.

Capture.PNG

 

 

This is actually quite interesting in that one would normally assume that a computer with an NVIDIA graphics card would have discrete graphics but it seems like there's a difference... (Hopefully, I didn't get anything mixed up)

 

Anyhow, considering that on your computer's specifications page here, it states that there is 4 GB DDR3 dedicated, I would recommend getting 741653-501 with the discrete memory.

 

Hope this helps,

Eddy

 

Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!


I used to be an HP Expert. I no longer participate in this community.
HP Recommended
@shaima3mar


Yes Eddy @EddyK is correct, 741653-501 is the part you need. This is the one that came with your laptop: 4gb directed graphics option.
Part No: 741653-501
Description: MOTHERBOARD DSC 750M 4G HM87 W8STD

The other one you saw in Manual had 2gb dedicated graphics only:
Part No: 720569-501
Description: MOTHERBOARD DSC 750M 2G HM87 W8STD

HP Recommended

@kem579

Sir, thank you very much for the clarification and thank you also for your effort.

Wish you the best,
Shaima
HP Recommended
@visruth


Thank you so much for your support and information which really help me to choose the right motherboard.


Best Regards,
Shaima
HP Recommended


You're welcome Shaima!

HP Recommended
I am her now to tell you all a good news. I have just changed a small battery that was attached on the motherboard and now my laptop works fine 🙂 ... as it is shown in this video

https://youtu.be/8rJl-HMRFOI

I am glad to discuss this technical problem here with you all, hopefully this will help others who may face the same problem

Best wishes,
shaima
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