Envy x360 15.6 - build quality

[hudiot]

Hello Community!

I´ve had my Envy x360 for just about 4 months now and it seems to be falling apart on me.

Here´s a list of issues I am experiencing:

- screen black outs at random

- failure to connect to wifi networks

- failure to even identify any wifi networks

- 1 of 2 hinges is coming lose and appears to be falling off soon

- power supply socket is coming lose, i can shift the plug and socket within the notebook´s body

All of this has turned up withing only a few months and in absolutely tender care and usage.

I usually use it when lounging or at a desk. It hasn´t even travelled much with me and has never experienced any drops or hits of any sort.

Needless to say, I´m quite disappointed.

Maybe I hit a bad unit?
Is this something others experience as well?

Cheers

[Nirvana_95]

Hi @hudiot 

Welcome to the HP Support Community. We are really sorry that you are facing multiple issues with your HP ENVY X360 15.6 Inch 2-In-1 Laptop PC 15-Eu0000. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!