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‎09-11-2022 10:11 PM - last edited on ‎09-12-2022 07:27 AM by Retired

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 13m-bd0023dx
Operating System: Microsoft Windows 11

As many others have posted, the right hinge on my Envy laptop broke yesterday.  It is out of warranty and I need to find a place to repair it.  I would like HP support to connect with me to see what solutions others have found.

Category:
1 REPLY 1

‎09-15-2022 11:59 AM

HP Recommended

Hi @RichLehman

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP ENVY X360 Convertible Laptop PC 13m-Bd0023dx. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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