Envy x360 gets hot, especially when playing

[Lorenzo18]

Hello, I've bought this pc 3 days ago and I'm noticing that it gets warm only doing normal things. I don't expect it to be cold, but it's a little too hot according to me.

Then, when I play, its temperatures become really high!

Here are some pictures of the pc temperatures tested with the application SpeedFan in different situations.

Pc just turned on: 

After an update:

While playing:

If you tell me it's normal because games require high performance and that I can continue playing also with those temperatures, I'll calm down, but if you think it's not normal...what should I do?

Thank you in advance.

[Riddle_Decipher · Accepted solution]

@Lorenzo18 Click here for steps to resolve overheating issues, you could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

Here's how you change windows settings:

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

I must let you know that its normal for a gaming PC to heat up, and with an Intel CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100°C.

P.S: Welcome to HP Community 😉

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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[Lorenzo18]

Thank you very much for the reply! But what is that "temp1" on the app that is 69°C hot? Maybe it's that the cause of the overheating of all the right side of the keyboard?

[KrazyToad]

@Lorenzo18

That seems to be the CPU Temp.

Have you tried updating the BIOS already?

[Lorenzo18]

I updated the BIOS following the HP guide and I updated it from the site, but I continue to see the "download" button below BIOS and I don't know why. My current Bios version is F.06, is it updated?

[KrazyToad]

Yes the F.06 Rev.A is the latest BIOS version

Please follow the instructions in this Link: to help with overheating issue

Link: https://support.hp.com/in-en/document/c01657439

As a last resort I suggest you perform a Reset. Link: https://support.hp.com/in-en/document/c04742289

Keep me posted if the issue persists

Thank you

[Lorenzo18]

Ok finally I think it's normal, also because we're in summer.

Thank you for all the help!

[Riddle_Decipher]

@Lorenzo18 That's awesome, I'm glad its been sorted,

Remember, if you ever need help related to your HP device,

We'll be right here and happy to help, take care and have an awesome day, ahead.

[Lorenzo18]

Thank you very much for all the assistance!

Just one last thing I've noticed and If you can answer I would be glad: when I put the pc in the suspense mode and then I come back, after 2/3 hours, I find it always turned off. So, I turn it on again and every time I see it lost the 5% of the battery charge.

In the suspense mode it should not consume energy right?

Thank you in advance.