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‎04-28-2023 03:02 PM

HP Recommended

The bottom of the screen popped out while i was working. my laptop isn't in warranty. How do I get it fixed especially since the laptop is now fully horizontal and I can't move it around without damaging it. The laptop works, I just can't close it

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1 REPLY 1

‎05-01-2023 12:01 PM

HP Recommended

Hi @Hari51,


Welcome to HP Support Community. 
 

I see that you are facing hinge issues with your HP Envy x360 notebook.

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
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