Erratic touchpad

[ceyhunert]

My laptop's touchpad stutters and becomes erratic time by time. I installed latest drivers from hp driver center. The drivers are ELAN Precision Touchpad Filter Driver and Intel Gaussian and Neural Accelerator Driver. After updating drivers touchpad works properly for some time, but after it starts to become erratic again. Disabling touchpad from keyboard and enabling also solves the problem temporarily. However there must be a permanent solution for it. I think the problem is related with  software. I need help here.

[erico]

I believe that you really mean the pointer, not the touchpad. The touchpad does not move or stutter.

I suggest you go into the mouse settings in control panel or settings and slow down the mouse pointer speed. That should resolve the issue.

[ceyhunert]

Unfortunately changing mouse settings doesnt solve the problem. I believe its related with some activity. Sometimes it starts to behave erratically when using steam or when browsing in internet or texting in word. After disabling and enabling touchpad vie keyboard solves the problem temporarily. It's quite annoying.

[ceyhunert]

In many other discussions it is claimed that the problem is caused due to static electric build up. 

[ceyhunert]

Hi again. I think I found a solution. If its a permanent solution, its all about software. From Device Manager, I selected Mice and other pointing devices. There are 2 items there, one is ELAN Input Device and another is HID-compliant mouse. As right clicking HID-compliant mouse you need to choose properties. There at the Drive tab you need to select Update Driver. After that a window appears asking to select one of the 2 options. There you need to select Browse my computer for drivers. Then select Let me pick from a list of avaliable drivers on my computer. In the new comming window there are 2 options, one is HID-compliant device and another is HID-compliant device. You need to choose HID-compliant device. After that it seems the problem solved for me. As I said if it is the solution, the problem is all  about software and I am very surprised that HP didn't solve this annoying problem with updates. I hope this will be a permanent solution and will help others having the same problem. 

[ceyhunert]

Hi again. I sent the laptop to hp service. They replaced the touchpad very fast and it seems that the problem is solved. If not, I'll give an update here.