Error 182 – AMD Software Installer Detected AMD Graphics Hardware

[JonDen3]

Help me, impossible re-install and upgrade drivers AMD Radeon R5 Graphic - Error 182 | Unsupported AMD Graphics Hardware | AMD

In Control panel the driver is set as 21.19.414.2560 and data 20/06/2017 version...

How i can to install and upgrade this graphic driver and amd radeon setup ?

[Paul_Tikkanen]

Hi:

AMD no longer provides updated drivers for your notebook's graphics.

The driver at the link below was the last one released.

A8-7410 with Radeon™ R5 Graphics Drivers & Support | AMD

Click to expand the W10 64-bit driver.

Download and install the Adrenalin 22.6.1 Recommended (WHQL) driver.

[JonDen3]

HI Paul,

I tried to download and install  Adrenalin 22.6.1 driver. but did not go well.!! this is error “206 - AMD Software Installer Cannot Proceed Due to a Pending Windows Install or Update” .. What should I do to solve the problem?

Here the installa log:

2023-07-12::20:14:33::745 SupportedRendering::IsIntelNaviteRenderingRequired:303 GetInstalledDriverVersion function entered.

2023-07-12::20:14:33::760 createScheduledTaskFromXMLContents :879 Failed to call CoInitializeEx 0x80010106

2023-07-12::20:14:34::385 InstallMan::InstallMan :3558 addl init happened

2023-07-12::20:14:34::385 InstallMan::InstallMan :3559 Starting install: "C:\AMD\Packages\Apps\radeon-software-adrenalin-2020-22.6.1-minimalsetup-220622_64bit\BIN64\RadeonInstaller.exe" /HIDEUPGRADEUI

2023-07-12::20:14:36::464 InstallMan::isChipsetInstallerEligible :4392 isChipsetInstallerEligible:- =0

2023-07-12::20:14:36::464 InstallMan::isChipsetInstallerEligible :4392 isChipsetInstallerEligible:- =0

2023-07-12::20:14:41::009 InstallMan::performMyState :3244 performMyState: IM_DETECTION

2023-07-12::20:14:41::356 CDetectionMgr::parseBuildHighletsXML :2593 --CDetectionMgr ->BuildHighlight JSON parsed successfully

2023-07-12::20:14:47::165 InstallMan::performDetection :684 Graphics card 9851-45 is currently using driver Version 17.1.1 - 16.50.2801.1010-170620a-315305C-HP

2023-07-12::20:14:47::165 IsSnapSettingEligible :4073 Radeon setting is not running. System is not eligible for snap settings.

2023-07-12::20:14:47::166 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-00-0000-000-002-172-001-00-25 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::166 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-05-000U-000-003-002-001-00-00 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::167 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-06-0001-000-001-001-001-00-00 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::167 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-06-0001-000-001-039-001-00-25 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::168 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-06-0001-000-001-074-001-00-25 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::168 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-06-0301-000-001-065-001-00-25 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::169 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-06-3U01-000-001-044-001-00-25 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::169 getCurrentlyInstalledPackages :2476 Unable to obtain infomation for package from reg key: W-10-0U03-000-002-194-001-00-25 Unable to get registry value: Impossibile trovare il file specificato.

2023-07-12::20:14:47::175 InstallMan::isDisplayDriverEligibleToInstall :4137 Display driver Eligible to Install

2023-07-12::20:14:47::212 InstallMan::performDetection :914 Found Graphics Device: AMD Radeon(TM) R5 Graphics 9851 45

2023-07-12::20:14:47::212 InstallMan::performDetection :927 Corresponding driver to install for AMD Radeon(TM) R5 Graphics 9851 45 is AMD Display Driver

2023-07-12::20:14:47::214 CDetectionMgr::getPrimaryGarphicCardandOsInfo :2098 ---CDetectionMgr -> 9851-45

2023-07-12::20:14:47::403 InstallMan::PrintError :629 Unable to find drivers for your system check DLL LOGS for more info

2023-07-12::20:14:47::631 InstallMan::performMyState :3497 ERROR --- InstallMan -> Caught an AMD Exception. Error code to display to user: 182. Debug hint: "Unable to find drivers for your system"

2023-07-12::20:14:47::633 InstallMan::isChipsetInstallerEligible :4392 isChipsetInstallerEligible:- =0

2023-07-12::20:14:47::633 InstallMan::isChipsetInstallerEligible :4392 isChipsetInstallerEligible:- =0

2023-07-12::20:14:54::288 InstallMan::~InstallMan :3565 Install has completed. Cleaning up.

[Paul_Tikkanen]

Hi:

Check your Windows update program and see if there are any pending or installing updates.

If there are, then the AMD graphics driver will not install.

If there aren't then the only suggestion I can offer would be to restart the PC and try installing the graphics software again.