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‎08-05-2023 03:13 PM

HP Recommended
Product: HP Pavilion - 15-cw1004nq

Hello! Yesterday I started to get SMART Hard DIsk Error Code 301 and I decided to run  a test.  The result of the test is this:

IMG_4428.jpeg

 

Can you tell me what is the problem and what can I do?

Category:
1 REPLY 1

‎08-05-2023 03:26 PM

HP Recommended

Hi:

 

Enter the required information at the link below, and you will be provided with a report that probably will state in substance that you will need to install a new NVMe SSD.

 

HP Customer Support - Service Center

 

Below is the link to the service manual where you can find the M.2 SSD removal and replacement procedure.

 

Maintenance and Service Guide HP Pavilion 15 Laptop PC

 

If you want to install a larger capacity M.2 SSD you can see the capacities that HP offered in the model series in chapter 1.

 

Since your notebook came with FreeDOS, you will need to supply your own Windows operating system and product key to reinstall Windows.

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