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‎05-18-2023 02:04 AM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X35AV)
Operating System: Microsoft Windows 11

Hi all, 
I have a problem as described in a title. I searched for same problem but couldn't fix it and my problem is little bit different.
I connected Logitech mouse on my pc firstly recevier for Logitech M185 and then G502. After that I connectiong logitech headset and for all devices I got an error device descriptor request failed. When I connected external SSD, SSD was working. Also I tried some usb flash drive which was working also.
This is happening only on one port, if I try all these things on next port everything works just fine.

Tried almost everything except factory reset of my device since I'm using it for my work and I would try this only as last thing. But thought maybe there is something else to try.

Thanks,
Stefan

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