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Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
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HP Recommended

So my windows 11 is crashing a lot i'm getting blue screen of death

 

HP Smart check : Failed

 

Failere ID: PPH38J-000C99-XD6WXF-60C203

Proiduct ID : C3R00UC#ABU

 

hard Drive 1

 

then is says for more info go to web site etc but that web site does not help a all

 

when i google this error it gives me nothing?

 

so is my SDD going to die i have run chkdsk but nothing happens do HP not have any tools to fix this? or get rid of bad sectors on the SSD so i can still use it 

 

 

laptop is v old so out of warranty I want a quick fix, as i want ot still used this laptop please

 

 

 

its a HP elitebook 8470p

 

 

Kept you waiting, huh
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It is forbidden in this forum to indicate methods to add security systems and that includes the BIOS,  I am sorry but I will not be able to help you on this issue.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

13 REPLIES 13
HP Recommended

Hi @Anwar333 

 

This error indicates that the disk is damaged or will be damaged in a short time in this case make a backup. You can check your error at the following link

 

HP Customer Support - Service Center

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

 does bot retun anything

 

ok next thing can u help me reset the bios of the laptop please

Kept you waiting, huh
HP Recommended

When the device is turned on, press the F10 key several times to enter the BIOS and select to load the BIOS defaults, then save and exit.

 

Although I still don't understand you have a disk error you should change it.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Yess I know how to do that but my bios is locked how can i rest the bios  can you send me a SMC file?

 

 

see this  https :// www.yout ube.com/watch?v=VZh_8_0m5kI 

 

remo9ve spaces 

 

 

Kept you waiting, huh
HP Recommended

It is forbidden in this forum to indicate methods to add security systems and that includes the BIOS,  I am sorry but I will not be able to help you on this issue.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Funk off then u hunts 

 

 

Kept you waiting, huh
HP Recommended

then what about this artiicle will this not wrk?

 

 

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HP-EliteBook-8440p-bios-password/td-p/5872...

Kept you waiting, huh
HP Recommended

this is from 2016, when it was possible, if you do not believe me you can ask directly to HP. you will receive the same answer, it is strange that the moderator of the forum has not seen the message and has blocked it.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

 

 

 

 

Hi resistencia

 

after following the links i get nothing

hp1.png

this is w hat I get

 

hp2.png

 

 

So HP does not have any may of helping me with the bios password, remember this is a laptop 8740p which is no longer in production 

 

 

 

 

 

Kept you waiting, huh
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