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‎06-15-2017 07:47 PM

HP Recommended
Product: Hp G102au
Operating System: Microsoft Windows 7 (64-bit)

I have a HP G102au and instaled Windows 7 64 and after I instaled all drivers there are some exclamation marks in Device manager.

One is the ethernet controler and the other is Unknown

I have installed all the drivers from HP, what do I have to instal more ? 

 

Hardware Ids 

PCI\VEN_10EC&DEV_8136&SUBSYS_21F7103C&REV_07
PCI\VEN_10EC&DEV_8136&SUBSYS_21F7103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

Capture.PNG

2 people had the same question
1 REPLY 1

‎06-15-2017 09:47 PM

HP Recommended

@Fathurrahman_ge

 

Is it an   HP Notebook - 14-g102au  ? Please download and install Realtek Local Area Network (LAN) Driver for Windows 7 (64bit):

 

     http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69625.exe

 

I can see few more missing:

 

Bluetooth

 

    http://ftp.hp.com/pub/softpaq/sp68501-69000/sp68507.exe

 

Card Reader

 

     http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69619.exe

 

Regards.

 

BH
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