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HP Recommended
Pavilion 15 13Q27UA#ABA
Microsoft Windows 10 (64-bit)

My new HP laptop is annoying to use due to excessive fan noise that goes up and down while using this PC. It sounds like it is driven by processor load (or temperature) but it is annoying to hear it "spool up" like a jet engine even with little processer power being used such as opening up chrome from sitting idle. I dont want to sent it back to be computer less. .. My kids need it for school as well. I hope that this can be resolved.. if anyone knows a fix please share

 

fan was loud day 1

 

BIOS  F.10-05/27/2020

3 REPLIES 3
HP Recommended

@Mjordan88 

Even though YOU are not doing anything on the laptop, Windows is running dozens of tasks in the background.  So, the laptop is not actually sitting there idle when you are not doing anything.

 

Also, from "day one", it will be doing Windows Updates -- read more about this below:

 

With a Win10 PC, you're going to experience a variety of problems not typical of the older PCs. Unlike with older OS versions, Win10 FORCES updates and patches on folks every week. This can cause problems not seen in the older OS versions.

First is sluggishness. You may experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows. This can also contribute significantly to high processor temperatures, as it is being heavily used.

Second is fan noise. That's directly related to fan speed, which is the result of processor heat, and WU is known to drive up the processor load -- sometimes to 100%. That can cause the fan to run loud and continuous for some time.

Third is disk usage. WU can easily force the disk usage to 100% and and keep it pinned there for some time. That's because it writes WU files to the drive, then it turns around and reads them, then it overwrites existing Windows System files. All of that takes a lot of disk usage to complete.

These processes are compounded by Win10 because new Win 10 patches coming out nearly every Tuesday. Since you can't stop Updates like you did with Win7, this means you're going to get updates, regardless of what you do.

To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) The most current Win10 versions as of 9/16/20 are the following:
a) v1809: Bld 17763.1490
b) v1903: Bld 18632.1110
c) v1909: Bld 18363.1110
d) v2004: Bld 19041.508.

If yours is older than that, most likely WU is hogging your PC trying to update it.

Some folks have been told that resetting your PC will fix this. but, if you reset your PC, you only make matters WORSE! Why? Because you will reset Win10 back to the original version that came preloaded on the PC and that will restart Windows Update all over again.

To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance.

If not, then WU is not the problem.

WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@WAWood 

Thankyou for taking the time to send me that information. I understand that the computer is running tasks in the background but  the fan spooling up just from clicking a browser seems wrong. I know that increased load to the CPU will casue the fan tom kick on to prevent overheating but the CPU should not be about to overheat from opening up google chrome. The fan is unusually loud and distracting. The computer is up to date. Bios is up tp date and the newest WIN 10 version is running on the computer.  I disabled the windows update and it continues to do the same thing. I contacted HP and they want me to send it to them and be without a computer for 5-7 days. My Son uses this computer for school and I cant send it away now. I really dont wat to buy another computer just to send this one in.

 

Are HPs usually have loud fans that run alot? This is my first HP? and do yo know if a quieter fan can be installed?

HP Recommended

@Mjordan88 

I have a newer HP laptop and the fan is much louder than my 10 year old HP DV6 -- which only makes an audible sound when I am streaming with it.

 

These new ones are lighter and faster, but they also have much more powerful processors and thinner cases -- which translates to more heat, needing more fan speed to keep them cool.

 

You said the newest Win10 version is running on it -- so what specifically is the version on the laptop?



I am a volunteer and I do not work for, nor represent, HP
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