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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Expanding RAM

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12-30-2021 01:32 PM
Hi:
I can't find any specifications for your model.
If it has an 8th gen Intel core processor, you can probably install 2 x 16 GB of memory.
If it has an Intel 7th gen core processor, the max is probably 2 x 8 GB.
If it has an Intel Celeron or Pentium processor, it has one memory slot and the max is 1 x 8 GB of memory.
See chapter 1 of the service manual for the memory upgrade info.
HP 15 Laptop PC Maintenance and Service Guide
You can always confirm how much memory your notebook can run by doing this...
1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.