Expired Warranty on a new Computer

[Lee_Da]

I bought a new computer in February 2022 and recently found out that my warranty expired on it. Tha warranty actually expired two months before I even bought the computer. I have sent two support tickets to HP and they just close them immediately without addressing the problem. How do I get my warranty? 

[Dragon-Fur]

@Lee_Da 

The device likely just sat on the shelf for a while before purchase.

The original warranty starts when the device is manufactured.

As a rule, this is not a problem - registering the product when you purchase it should / can clear the discrepancy.

HP Support case submission cannot "see" any of the reasons why a Warranty is expired - the case might have been rejected before seen simply because according to the records, this device is not in Warranty.

The issue can be sorted / fixed / resolved.

Submit a Warranty Dispute form.

What If?

IF you need to submit a case for Warranty repair of the system before the Dispute is cleared,

Let us know and we will help you submit your repair request.

Warranty Dispute

If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 HP Customer Support - Product Warranty Check

Select your Region / Country

Enter the necessary information

How-to Instructions – includes Video

HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

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[Lee_Da]

I have registered the computer online,
I have also submitted two warranty dispute forms, both of which were closed immediately by HP. 
So I would still like to know how to get hold of someone from HP to resolve this rather than have support tickets closed without any resolution.

Thanks