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‎02-27-2020 02:03 AM - edited ‎02-27-2020 02:14 AM

HP Recommended
Product: Pavilion-15-cs0993nl
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

I have a Pavilion-15-cs0993nl notebook and I'm using the iTeknic HUB USB-C (IK-UC001) to connect the external drives all in one (in order to trasnform my notebook in a desktop). I'm having problem with the HDMI port of the HUB, when I connect my HP27f monitor, no video source is found. The USB-C of my pc is a 3.1 Gen 1, so it should support HDMI conversion.

Can someone help me?

4 REPLIES 4

‎02-27-2020 05:00 AM

HP Recommended

The USB-C is data transfer only it carries no alt-DP signal so the only way it drives an external monitor is with a USB DisplayLink type device. The advertising for your Hub does say it works with all USB-C port laptops but not clear the internal technology being used for the HDMI port. 

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‎02-27-2020 06:49 AM

HP Recommended

Thank you so much for your answer. Is there a way to continue using this HUB also for HDMI? Any counsils?

Thank you

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‎02-27-2020 06:55 AM

HP Recommended

It either works or it doesn't. Should not need a driver or any other software. 

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‎02-27-2020 07:04 AM

HP Recommended

Uhm, all other ports of the hub work, I'm just wondering if I can buy a sort of converter to connect this hub with my monitor

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