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HP Recommended
Pavilion x 360bconvertible Laptop
Microsoft Windows 10 (64-bit)

F12 key has become detached and I have 2 components in my possession. The actual black key and a white plastic "something" which appears to normally be seated within the underside of the key.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DaveAnd 

Laptop keyboards are not designed to have individual keys replaced.  So if a key breaks off, your only choice is to replace the entire keyboard.

 

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.

 



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2
HP Recommended

@DaveAnd 

Laptop keyboards are not designed to have individual keys replaced.  So if a key breaks off, your only choice is to replace the entire keyboard.

 

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.

 



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi and thank you for your response. I will follow your advice and see that I still have 2 months of the manufacturers warranty which will be helpful  🙂

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