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HP Recommended

LONG DST: FAILED

 

FAILURE ID: PLWKWF-AN2CK1-XD7V41-61D903

 

1 REPLY 1
HP Recommended

@Seidz2,

 

The long DST is an extensive read test on the sectors of a hard drive.

 

If this test generates a failure code, your hard drive is corrupted, and you need to replace it with a new one.

 

If you provide the full model number or product number (product ID) from the bottom cover of your model, we can tell you what kind of a new storage drive you need.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.