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‎08-31-2022 03:11 AM

HP Recommended
Product: HP Notebook - 15-da0030nt
Operating System: Microsoft Windows 10 (64-bit)

I want to get my HP system information via combination of FN-ESC keys but it is not responding at all. It used to work but now it doesn't. When I opened the system information, I accidentally unchecked the box under the information on the screen and I can no longer access the system information with this shortcut. I urgently need to fix this problem and restore it. I need someone to help me. Thanks in advance.

Category:
1 REPLY 1

‎09-04-2022 01:51 PM

HP Recommended

Hi @_su

 

Welcome to the HP Support Community. 

 

Pressing the FN+ESC key enables the FN lock and disables the hotkey function. You can open "System information" by opening Windows Run dialog ("Windows key + R" shortcut or Right click on the Start button and select "Run" from pop-up menu), type "msinfo32" in the Run dialog, and click on the OK button.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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