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HP Recommended
Notebook - 14-bw012nr
Microsoft Windows 10 (64-bit)

Saludos Cordiales:

 

Tengo un computador portátil HP Notebook - 14-bw012nr y cambie el disco duro, ahora me pie clave de administrador en el arranque, cosa que nunca le coloque a mi BIOS, un bloqueo de administrador.

En varios foros dice que no hay solución a este problema porque el resetear mi BIOS según el criterio de la persona que escribió el articulo hace mención a una violación a la privacidad. A lo cual me opongo categóricamente ya que el BIOS no contiene información personal, sino únicamente a la configuración del equipo en la etapa post, como lo son las configuraciones como fecha y hora, orden de arranque y cosas muy básicas.

Les solicito muy amablemente que alguien del foro me pueda ayudar porque el equipo de varias maneras posibles, incluyendo el desensamble y retiro de la batería de BIOS, actualización del BIOS de mi computadora, trate de resetear el BIOS con software de terceros sin lograr que el equipo me inicie dispositivos usb.

3 REPLIES 3
HP Recommended

Hey @RODOLFONEIVA 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended
Best regards:

 

I have an HP Notebook - 14-bw012nr laptop and I changed the hard disk, now I enter the administrator password at startup, which never gave my BIOS an administrator lock.

In several forums it says that there is no solution to this problem because resetting my BIOS according to the criteria of the person who wrote the article mentions a violation of privacy. Which I categorically oppose since the BIOS does not contain personal information, but only the configuration of the equipment in the post stage, such as the settings such as date and time, boot order and very basic things.

I kindly request that someone from the forum can help me because the equipment in several possible ways, including disassembling and removing the BIOS battery, updating the BIOS of my computer, try to reset the BIOS with third-party software without getting the computer start me usb devices.
HP Recommended

HI RODOLFONEIVA

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards.

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.