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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Factory warranty vs Bundled warranty

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07-25-2024 01:44 AM
I purchased HP laptop on 24-July-2024. When I checked about the warranty it shows as below. Factory warrant has full one year warrant, but bundled warranty shows date as 21-Sept-2023 to 19-Nov-2024. Can anyone kindly explain what is this all about.
Coverage type: Factory warranty
Service type: Warranty Hardware Maintenance Off-Site
Status: Active
Start date: July 24, 2024
End date: July 23, 2025
Time Remaining: Months remaining: 11, Days remaining:29
Coverage type: Bundled warranty
Service type: HWM Onsite
Status: Active
Start date: September 21, 2023
End date: November 19, 2024
Time Remaining: Months remaining: 3, Days remaining: 25
Coverage type: Factory warranty
Service type: Wty: HP Support for Initial Setup
Status: Coverage expiring
Start date: July 24, 2024
End date: October 21, 2024
Time Remaining: Months remaining: 2, Days remaining: 27
Solved! Go to Solution.
Accepted Solutions
07-26-2024 10:20 AM
Hi @Devaindra_Prabu,
Welcome to the HP Support Community
I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
Please refer to this document: HP PCs, printers - Dispute a warranty status
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
07-26-2024 10:20 AM
Hi @Devaindra_Prabu,
Welcome to the HP Support Community
I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
Please refer to this document: HP PCs, printers - Dispute a warranty status
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.