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‎12-04-2019 06:57 PM

HP Recommended
Product: HP Pavilion Notebook - 15-ab516tx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have a HP Pavillion Notebook - 15-ab516tx. It was working fine until 3 days ago, which when started creating trouble with the keys. The one numbered key is automatically being pressed. I tried the HP hardware keyboard test which failed and gave me the failure ID as: 64XWSC-84S9SK-MFPX61-G01U03.
Product ID: T059PA#ACJ
Please help me fix the issue.

Thanks in advance,
Rohith.

1 REPLY 1

‎12-07-2019 06:02 AM

HP Recommended

Hi @Rohith3

 

Welcome to the HP Support Community. 

 

This is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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