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‎12-29-2023 11:32 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0097nr
Operating System: Microsoft Windows 11

Hi,

  I did a uefi diagnostic on my fan because it it constantly running even though the temperature is not high and I received a failure.  The full message is: The test determined that there was a problem with the GPU fan speed and it may need to be replaced.

Component tested:Thermal fan check

What do I need to do next?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2023 10:35 PM

HP Recommended

Quick update - I tried a few things like updating the drivers but it was still running at 100% nonstop.  I ended up unplugging and replugging the fan back in and now it is working as expected.  Not sure why - just happy not to hear the fan going anymore.

View solution in original post

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3 REPLIES 3

‎12-29-2023 11:47 AM

HP Recommended

There is no HP PC Diagnostic UEFI utility Fan test that I have ever heard of.

 

What version of the HP PC Hardware UEFI utility are you using?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-29-2023 08:51 PM

HP Recommended

I just downloaded it so it is the latest that HP had.  My computer only let's me run it from the boot menu so I don't know if that makes a difference.  The test was called a fan speed test.

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‎12-29-2023 10:35 PM

HP Recommended

Quick update - I tried a few things like updating the drivers but it was still running at 100% nonstop.  I ended up unplugging and replugging the fan back in and now it is working as expected.  Not sure why - just happy not to hear the fan going anymore.

Was this reply helpful? Yes No
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