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‎12-29-2023 11:32 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0097nr
Operating System: Microsoft Windows 11

Hi,

  I did a uefi diagnostic on my fan because it it constantly running even though the temperature is not high and I received a failure.  The full message is: The test determined that there was a problem with the GPU fan speed and it may need to be replaced.

Component tested:Thermal fan check

What do I need to do next?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2023 10:35 PM

HP Recommended

Quick update - I tried a few things like updating the drivers but it was still running at 100% nonstop.  I ended up unplugging and replugging the fan back in and now it is working as expected.  Not sure why - just happy not to hear the fan going anymore.

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3 REPLIES 3

‎12-29-2023 11:47 AM

HP Recommended

There is no HP PC Diagnostic UEFI utility Fan test that I have ever heard of.

 

What version of the HP PC Hardware UEFI utility are you using?


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‎12-29-2023 08:51 PM

HP Recommended

I just downloaded it so it is the latest that HP had.  My computer only let's me run it from the boot menu so I don't know if that makes a difference.  The test was called a fan speed test.

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‎12-29-2023 10:35 PM

HP Recommended

Quick update - I tried a few things like updating the drivers but it was still running at 100% nonstop.  I ended up unplugging and replugging the fan back in and now it is working as expected.  Not sure why - just happy not to hear the fan going anymore.

1 person found this reply helpful
Was this reply helpful? Yes No
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