Failing to install 2TB-SSD to hp envy 17-k206nl

[Brissy]

Hi everybody,

I equipped my hp envy 17-k206nl with a new 2GB-SSD (Samsung 2TB SSD 860 EVO 2.5 SATA MZ-76E2T0BW). Previously, a 256GB-SATA SSD was installed and running Windows 10. In order to install Windows 10 to the new SSD, I followed the below steps:

- Using a USB-enclosure, I connected the new SSD as external drive and quick formatted it with Windows default “Disk Management” software (before and after the formatting the SSD drive is recognized as drive)

-  I used the Windows standard tool to create a Windows 10 installation media on a USB drive (https://www.microsoft.com/en-gb/software-download/windows10)

- I physically replace the old SSD in the laptop with the new SSD (there is a slot for only ONE drive in my laptop)

- I booted from USB and started the Windows 10 installation

However, when following the above procedure,  Windows 10 installation cannot be started as it does not recognize the SSD drive (see picture).

The above screen gives me the option to load a “storage driver” through a separate USB. However, when providing it with a USB that includes all drivers for my specific hp model (hp driver download site), including the Intel Rapid Storage Technology (RST) Driver it does not recognize any of them. Connecting the laptop physically to the internet does not resolve the issue neither.

In order to understand whether the SSD is recognized in the bios, I opened a command prompt and run:

>diskpart

>list disk

This found only one disc of a very small memory size (some computer internal memory??). So I conclude that the 2TB, unpartitioned SSD is indeed not even seen by the bios. What can I do to improve from here and successfully install Windows 10 to the new SSD?

Before doing all of the above described procedure, my first attempt was to clone my old SSD to the new SSD using Samsungs migration tool. When the new SSD was not recognized after that attempt, I opted for the clean installation of Windows 10 that I describe above and still run into the same error. When reinserting the old SSD into the laptop, it also does not boot from it anymore.

Thank you for any suggestions!

[iomare · Accepted solution]

Hi,

Did you place the SSD in the same position as the one you removed? Try flipping the SSD and see if it works. (With the sticker face down).

Let me know,

David

[Brissy]

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[Brissy]

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[Brissy]

Dear David,

thank you so much for your suggestion! I previously had confused sticker and Samsung label - and thus only now could resolve the issue with the help of your suggestion. The SSD is now recognized in the bios.

Thank you so much!

Uwe