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- Failure ID 60DX1G-61G944-QFPK01-C0DB13

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05-12-2018 10:37 AM
Laptop shows charging up to a certain percentage and then stops charging. It will eventually shut itself down. If I disconnect the power supply, it will immediately shut down no matter how much of a charge the battery has.
I suspect I need a new battery and/or a new power supply.
I ran a diagnostic test and both failed. The battery gave me a Failure ID code 60DX1G-61G944-QFPK01-C0DB13.
I have shut down and removed the battery and then put back in. Still get the same results.
Can someone tell me if I need a new battery or power supply or both?
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Accepted Solutions
05-12-2018 10:55 AM
These are part numbers for compatible batteries:
05-12-2018 10:55 AM
These are part numbers for compatible batteries: