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‎02-23-2019 10:03 AM - last edited on ‎02-23-2019 10:07 AM by Retired

HP Recommended
Product: [serial number removed]
Operating System: Microsoft Windows 10 (32-bit)

IMG_20190224_000148.JPG

Please help me!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2019 12:48 PM

HP Recommended

Battery has failed. You need one of these:

 

Battery:
4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001

https://www.flipkart.com/compatibal-255-245-250-g4-hs04-hs03-807957-001-hstnn-lb6v-hstnn-lb6u-4-cell...

 

Its an external customer replaceable battery so easy to do. Don't need to open the case. I think you can get flipkart items shipped to you in Vietnam using this service:

 

https://www.facebook.com/goshoppre

 

Post back with any further questions and please accept as solution if its the info you needed. 

 

 

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-23-2019 12:48 PM

HP Recommended

Battery has failed. You need one of these:

 

Battery:
4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001

https://www.flipkart.com/compatibal-255-245-250-g4-hs04-hs03-807957-001-hstnn-lb6v-hstnn-lb6u-4-cell...

 

Its an external customer replaceable battery so easy to do. Don't need to open the case. I think you can get flipkart items shipped to you in Vietnam using this service:

 

https://www.facebook.com/goshoppre

 

Post back with any further questions and please accept as solution if its the info you needed. 

 

 

 

Was this reply helpful? Yes No

‎02-23-2019 08:19 PM

HP Recommended

thank you very much! 

Was this reply helpful? Yes No
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