Failure ID Code

[Kitcomp]

I just ran HP Diagnostics UEFI and it gave me this failure ID:  M0FPSX-6H7A86-MFPX0K-61AU03.  (Not sure if those were 'zeros' or 'Oh'. I think zeros.)  Does this mean I need a new hard drive? Thanks!

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

M0FPSX-6H7A86-MFPX0K-61AU03

OK

XXXXXXXXXX

9/18/20

305

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Full Test Failure

Yes, you will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

http://h10032.www1.hp.com/ctg/Manual/c03593126

[Kitcomp]

Paul, thank you for your quick reply and providing the extra information!

[Paul_Tikkanen]

You're very welcome.

If you need a free way to reinstall W8.1 by using the W8 product key in your notebook's BIOS, I can provide that info.

[Kitcomp]

Yes, a free way to reinstall W8 would be very helpful. (I didn't see your reply sooner. New hard drive arrived today 🙂

Thank you!

[Paul_Tikkanen]

You're very welcome.

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

If you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'Standard.'

334NH-RXG76-64THK-C7CKG-D3VPT

When you get to the screen that asks 'Where do you want to install Windows,' delete every partition on the hard drive (if applicable), leaving just one partition of unallocated space. Click Next, and W8.1 should begin to install.

If you had to enter the generic key, manually change the generic product key to the W8 key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or USB flash drive so it is bootable, or you can use a different free utility such as Rufus.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5296082/model/531...

[Kitcomp]

You're a life saver, Paul! 🍬🤗  Thank you for all you contribute to this community!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.