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‎01-08-2020 07:23 PM

HP Recommended
Product: Pavilion dv6 notebook

I done a Run-In test and it said the memory test failed. 

 


Failure ID: MC3Q19-000A08-MFH15G-40AR03

Product ID: QG292UA#ABA

Memory Module 1DIMM1

 

Does anyone know what these code mean or what I should do? Any advice is appreciated!

1 REPLY 1

‎01-08-2020 07:38 PM

HP Recommended

Hi:

 

What that means is the memory module in the DIMM 1 memory slot has failed and needs to be replaced.

 

If the slot is not labeled when you open up the notebook and it has two memory chips installed, remove one, turn on the PC and see if you still get the failure code.  If you do, then replace the memory chip you removed and remove the other one.

 

Here is the link to the service manual where you can find the memory module removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c02842252

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