FailureId = QE5N00-882AGW-MFPX6J-C7UF13

[igorp]

Help me identifiying the FailureId = QE5N00-882AGW-MFPX6J-C7UF13

What this mean? It say status is Corrupt Capacity

here the test result:

TestVersion = 1.17.7.0 TestId = a088469f-b159-4d7e-b4f9-0f1ed77a95af Instance = 1 StartTime = 2021-01-31T12:06:22 ExecutionDuration = 00:00:35 Result = ExecutionFailed ErrorCode = 61f FailureId = QE5N00-882AGX-MFPX6J-C7UX13 ================================================== BatteryCheckResult: 13 DevicesSupported: 1 DeviceCount: 1 Primary_ACPowerOn: False Primary_ACAdapterOK: True Primary_ACAdapterStatus: False Primary_TestResult: CORRUPT CAPACITY Primary_DesignCapacity: 37440 mWh Primary_FullChargeCapacity: 42393 mWh Primary_RemainingCapacity: 29880 mWh Primary_MaxError: 2 Primary_CycleCount: 5 Primary_Temperature: 20 deg C Primary_Voltage: 15396 mV Primary_Current: 65019 mA Primary_DesignVoltage: 14400 mV Primary_Status: 192 Primary_SerialNumber: 00088 05/20/2020 Primary_ManufacturerName: 131-24-72 Primary_BatteryCTNumber: N/A Primary_Warranty: 1 Primary_CalibrationType: 3 Primary_ChargeControl: NotSupported Primary_TempCharge: True Primary_ChargeTest: False Primary_ChargeCapacity: 100 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_BatteryCharge: True Primary_DesignCycleCount: 300

[Huffer]

The battery is bad and needs replacement. 

[Paul_Tikkanen]

Hi, @igorp 

Here is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

QE5N00-882AGW-MFPX6J-C7UF13

OK

XXXXXXXXXX

1/30/21

61F

Power

AC Adaptor, Battery, Cache Battery Pack, Charger, Power Cord, Power Supply

Battery 1 Corrupt Capacity

The reports generated by these failure codes provide very little useful information and devote most of their energy to providing your notebook's serial number.

I would suggest that you will need to replace the battery in order to resolve the problem.

Below is the link to the service manual for your notebook.

HP Pavilion Notebook (Intel)Star WarsTM Special Edition Notebook Maintenance and Service Guide

You can use the battery part number listed in chapter 3 of the manual, or the one from the parts list for your notebook.

Product Number : P1R95EA
Description : HP Pavilion Notebook 15
RoHS Status : COMPLY_1.00

Component BOM (OEM S/N BOM)Click to Expand/Collapse

Assembly Part Number Part Description Qty

691160-963	SODIMM,8GB,PC3L-12800,Samsung	1
753559-001	ADPTR 65W nPFC Smart RC 4.5mm,Liteon	1
792204-001	WLAN RT SANJI BGN 1x1 BT4 CB	1
798914-2D1	PNL,15.6HD BV WLED SVA 45%220neDP FL,LGD	1
800009-221	BATT,KI04041,2.8AH,DYN/LGC	1
804079-B31	ASSY,KBD AHS ISK STD TP PA CH1.0 INTL	1
809414-010	Assy,BU IDS DSC 940M 4GB i5-6200U CH1.1	1
820286-6C1	DRV,STD,DVDSM,SATA 9.5mm	1
820916-001	HDD,1TB,5400RPM,HYB8G,TSB, MQ02ABD-H	1
821227-001	DPK, WIN 10 HOME STD	1

[igorp]

Hi , thanks for answer...

I am wandering as this is new replacement battery from out of HP. It seem (based on the test) to have the Full charge capacity 2944 mAh versus design cappaciy 2600 mAh.. Think there comes the Corrupt Capacity error from. Could that be serious problem or just??

[Paul_Tikkanen]

You're very welcome.

Unfortunately that I would not know.

[igorp]

Ok, thanks.... wrote to the producer with same questions... will see what he answers..