Fall Creators Update broke Windows Hello after resuming from sleep?

[doracalva]

Thanks a lot. I dowloaded the driver folder exactly as you said. But how can I install the driver? I can't do it via Windows Device manager, I fear..

Thanks again,

Giovanni.

[JMUG]

With th new driver 3.6.8.7 it also works again with my ac004ng. The x.x.x.1 driver did not do the trick.

Thanks for the hint about the new driver version!

Best,

Jan

[Rayzie]

1. Bring up Device Manager from your search

2. Locate the Cameras from the dropdown list

3. Update your HP TrueVision

4. You should see the search automatically option or browse the driver software option. 

5. Locate where you saved the .cab files.

Hope that works for you!

[doracalva]

Thanks again, but it doesn't work: even by selecting the folder where the .cab files are, Device Manager seems to consider the installed (and older) driver the best option...

Giovanni.

[hapless21]

Worked for me 🙂

Thank you 

[Yatman60]

I just tried the solution presented and it's working. Thanks for that tip.