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‎09-23-2019 11:52 AM

HP Recommended
Product: Pavillion Power Laptop 15-cb0xx
Operating System: Microsoft Windows 10 (64-bit)

Good morning, about a month ago I updated the bios of my notebook to the F.18 version, and from that moment the PC fan is always on, from the start of the operating system, while before the update the system worked correctly.
I tried to install the previous version but the system won't let me.
Is it possible to have a bios update with the bug fix?


I attach the features of the notebook:

Nome SO                                         Microsoft Windows 10 Home
Versione                                          10.0.18362 build 18362
Produttore SO                               Microsoft Corporation
Produttore sistema                     HP
Modello sistema                          HP Pavilion Power Laptop 15-cb0xx
Tipo sistema                                 PC basato su x64
SKU sistema                                 2GG49EA#ABZ
Processore                                    Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 core, 8 processori logici
Versione/data BIOS                     Insyde F.18, 08/05/2019
Versione SMBIOS                        3.0
Versione controller integrato 46.24
Modalità BIOS                            UEFI
Produttore scheda di base    HP
Prodotto scheda di base       836B
Versione scheda di base      46.24

Memoria fisica installata (RAM) 16,0 GB
Memoria fisica totale                 15,9 GB
Memoria fisica disponibile           11,1 GB
Memoria virtuale totale            18,3 GB
Memoria virtuale disponibile    12,5 GB

1 person had the same question
1 REPLY 1

‎09-25-2019 05:58 PM

HP Recommended

@DavideBen Welcome to HP Community!

If the issue began since the BIOS was updated, I suggest you revert to the previous version of the BIOS using the below steps to resolve the issue, as the update may have been interrupted or wasn't for your computer (may have been for your series but not your model)

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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