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‎01-22-2020 04:58 PM - edited ‎01-23-2020 05:41 PM

HP Recommended
Product: HP Pavilion x360 15'
Operating System: Microsoft Windows 10 (64-bit)

I've had my laptop for a year now and it started having some fan issues that actually make the whole system a bit slow. What happens is that whenever I turn on my laptop, the fan starts making noice sounds like is trying to start but then it gets interrupted and therefore the noice comes. after that, the fan tries to start again and fails making that sound. I hope someone knos how to solve that problem (I ran some test but my whole system doesn't show any issues with the fan) 

 

1 REPLY 1

‎01-25-2020 11:36 AM - edited ‎01-25-2020 11:36 AM

HP Recommended

@MadeColombia
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the system fan.  I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.​​​​​​​

ECHO_LAKE
I am an HP Employee

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