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‎01-02-2021 08:22 AM

HP Recommended
Product: Hp Pavillon - 14-ce3835no
Operating System: Microsoft Windows 10 (64-bit)

I just got this amazing new computer this Christmas (2020) and as soon as I started up the computer the fan started and it. Was. Loud. Right now my computer is on standby mode and I can hear the fan 3 metres away. I thought my boyfriend was shaving in the other room. It doesn't masser what I'm doing on my computer, the fan starts anyway. What is the problem? 

2 REPLIES 2

‎01-02-2021 10:21 AM

HP Recommended

Refer to this document on the HP support site regarding fan noise

 

https://support.hp.com/us-en/document/c01007591

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‎01-02-2021 10:46 AM

HP Recommended

I might try those advices. But let me just be clear - the computer is brand new! I don't think that's normal for a brand new computer to collect that amount of dust by the time it was unpacked 🤷🏼‍♀️ I suspect that it's a malfunction or something, but am I totally wrong to make that assumption? 

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