Fan noisy when not doing awful lot?

[Bailz]

Was just wondering if was me or if anyone else with this laptop has noticed the fan kicking in and being very loud when not doing an awful lot. 

for example if I log into sky go app on the laptop and watch something within 1 or 2 mins the fan goes really loud and it’s distracting!

fan usually goes off it just browsing etc but surely there it shouldn’t be so loud My previous laptop was nothing like this. Any help would be much appreciated.

was wondering if any fan software which helps this or anything? 

[The_Fossette]

@Bailz,

Welcome to the HP Support Community!

I reviewed your post and I understand that the fan is making a loud noise.

Don’t worry, I assure you I will try my best to get this sorted.

What is the operating system you are using?

Meanwhile, I recommend you update the BIOS from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Bailz]

Hi there,

thanks for the reply. The operating system I use is windows 10 that came with the device. 

I updated drivers/Bios when got the laptop other week and re wrote and downloaded them again.

The fans are not constantly on to be fair it’s only usually when I use an app or play a game like football manager but then the fans can get really loud.

another thing I was wondering was how long should the battery last with light use, say watching video on Netflix etc? As mine seems to drain fairly quickly from the recommended time. 

thanks again, 

Bailz

[Echo_Lake]

@Bailz
Thank you for posting back. 

As you've performed relevant troubleshooting steps and the issue persists. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.