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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z7AV)

I'm currently using HP Victus 16 e0000 I bought it around 10-12 days before. It was all fine and I was getting decent performance. I needed to update my bios for windows 11 and i did by following the instructions on hps website and it seemed fine but when I try to play any game my fans don't work faster my cpu's overheating whilst idle or in game and I realised that my fps is lower than before. I revert back to windows 10, rebooted my windows, so far nothing has changed.

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My cpu's idle temp is around 85 when plugged and my fans don't work as before. I used the diagnose application and tested my fans, cpu, battery etc. They all work perfectly well, when I tried to install my older bios the application didn't let me so I tried the recovery usb(with windows + n while usb is plugged), after the process it says recovered but doesn't change anything. I'm running out of options i'll be very glad if i can get some guidence.

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Hi @Alprng,


Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing fan issues with your HP Victus 16 e0000 notebook.

 

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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